Reviews on Google
Happy guests to Google, feedback to you
The day after the visit your guest automatically receives an email with five stars. All they have to do is click.
If they give a high score, they go on to your Google review page. If they give a low score, they see a feedback form and their response goes to your team.
Try it yourself
What happens after the click?
- The guest goes to
- your Google review page
- Who reads it
- everyone who looks you up
- Your action
- nothing, it happens automatically
You switch review requests on or off per location, with your own Google link.
How it works
From visit to review, in four steps
You do not have to ask anyone for a review yourself. SpaSlot sends the request at the right moment: the day after the visit, while the experience is still fresh.
Critical feedback comes to you first. That way you can respond to it yourself.
- 1
Visit
Your guest has booked and visited.
- 2
Email with five stars
The next day they receive an email with five stars.
- 3
High score
They go on to your Google review page.
- 4
Low score
They fill in a feedback form, which goes to your team.
The right moment
A review request works best while the visit is still fresh. That is why the email arrives the day after the visit.
Your guest does not need to search for anything or log in for the first step: one click on a star.
5
stars in the email, the day after the visit
Ashwin Mohan, SpaSlot
The people behind SpaSlot
Software from people you can simply call
SpaSlot is based in Rotterdam. We have been building software since 2018 and developed SpaSlot together with private saunas that use it every day.
For a private sauna, reviews are often the first thing a new guest sees. That is why we automated asking for them.
Good to know
What review requests do and do not do.
So you know what to expect.
You switch it on
You choose per location whether review requests are on, and with which Google link.
You decide what to do with feedback
A low score reaches your team through the form. What you do with it is up to you.
Questions about how we use guest data? Read our privacy statement.
Questions about reviews
The day after the visit, by email.
Then the guest sees a feedback form and their feedback goes to your team.
With a high score, the guest goes on to your Google review page.
Yes. You switch it on or off per location, with its own Google link.
No. Every module is included in the all-in price of € 129.95 per location per month excl. VAT.
Questions about reviews?
In a 20-minute demo we show you what the review request looks like for your guest. You ask the questions, then we set everything up for you.
You talk to the SpaSlot teamPersonal support, usually the same dayRodezand 80, Rotterdam · info@spaslot.nl · +31 10 321 68 61
€ 129.95 per location per month excl. VAT. No setup fees, cancel monthly.